INFORMATION TECHNOLOGY ANALYST
ABOUT ROBBINS BROTHERS
WE ARE (LITERALLY) IN THE BUSINESS OF MAKING DREAMS COME TRUE! There are few things in life as magical as a marriage proposal. This once-in-a-lifetime moment for our guests is part of our everyday lives. We're romantics at heart who spend our days celebrating the art of the ring, the majesty of diamonds, the perfect proposal, and something borrowed and blue. Every time we step onto a showroom floor or engage with guests virtually, our primary focus is on creating joy, plain and simple. Not bad for a day’s work!
Here, we celebrate our personal milestones as much as our guests with a supportive and rewarding work environment and one of the industry's most competitive compensation packages. We cultivate brighter futures with recognition, awards, education, mentorship, and opportunity, which helps each of us develop and grow in ways we never imagined. A career at Robbins Brothers is not just a job; it's a life-changing proposal that's impossible to refuse.
OUR CULTURE & COMMUNITY
While unwaveringly committed to fostering a diverse, inclusive, and multi-cultural environment—we also seek out team members who share our values. That means we actively look for people (like you) who are collaborative, open, creative, passionate, warm, curious, accommodating, and courteous, with a thirst for knowledge, a passion for jewelry, a fondness for fun, a generous heart, and a community-minded spirit. Above all, we’re looking for those who are unabashedly and unapologetically in love with love.
This spirit is seen and felt in our showrooms, offices, and core brand values that have remained unchanged for 100 years and counting. Robbins Brothers offer a flexible work schedule that includes a combination of remote and on-site, as well as flexible hours.
Primary function is processing of the IT Helpdesk tickets. Provides software, hardware and network support. Completes acquisition and troubleshooting tasks in a networked environment. Provides support on a wide range of applications necessary for normal business operations, including ‘on call’ after hours, weekend and holidays as scheduled on a rotating basis. Perform implementation of hardware and software as required by the business and projects as needed. Perform duties in a timely, efficient and courteous manner. Occasional travel to sites to support anyof the previously mentioned duties.
Helpdesk Software Support (including, but not limited to)
Helpdesk Hardware Support (including, but not limited to)
Network System and Communication Support (including, but not limited to)
Technical Support (including, but not limited to)