ROBBINS BROTHERS REVIEWS
CUSTOMERS SHARE TIPS ON HOW TO BUY AN ENGAGEMENT RING.
When it comes to picking out an engagement ring, our customers are your best guide in what to expect. In candid interviews and Yelp reviews, they help you understand all that goes into finding the perfect ring - and what you’ll experience when visiting Robbins Brothers.
ABOUT THE ENGAGEMENT RING
Of course, the reason you come to Robbins Brothers is to find a beautiful engagement ring and spectacular diamond to get engaged to the one you love. Every day we celebrate couples, proposals and yes, love! Watch as couples share details on everything from center diamond shapes, to metal types, to classic, vintage and modern design elements.
ABOUT THE EXPERIENCE
What should you expect when you visit a Robbins Brothers location? Couples share first impressions of the store and our outstanding selection; talk about their diamond and ring education through first-hand experience; and even note the long-term relationships they’ve formed with store associates. Take the next step in your journey with a single step into Robbins Brothers.
Me and my (now) fiancé started the ring shopping process back in August 2018 and let's just say, it's one of the more overwhelming things we began doing together... until we found Robbins Brothers and Greg!Now I know this sounds cliche, but after seeing multiple rings at other stores, I always felt like we were just another number, another ring being sold and that's about it.
5 STARS!! Fabulous experience! I wanted to get a new setting for my old one carat oval diamond engagement ring to make it look a little different. I had shopped at Jared's and The Jewelry Exchange, but they didn't have the selection or customer service that I wanted. As soon as I walked into Robbins Brothers, I was cheerfully greeted by Echo.
Just wow! Robbins Brothers really worked their magic with the custom making of my ring! I couldn't be happier! Mary was outstanding from start to finish. She is sweet and understood exactly what I wanted and proceeded to deliver just that. My ring is perfection thanks to Mary and the jeweler that created it and made the ring of my dreams. I AM forever grateful to Mary and the Robbins Brothers staff.
Always welcomed with a smile! You are always made to feel like a CEO here... Just crossed in to clean wedding bands... They are quick and prompt with the service. Complimentary waters and coffee were provided while waiting. Thank you for a great experience once again!
Robbins Brothers is the BEST place to find the right wedding jewelry to make your marriage special. Upon entering, you are greeted with a smile and a nice how do ya do. I had the pleasure of working with Rosie. Professional and friendly, Rosie took me on a tour of the cases upon cases of engagement rings. Big diamonds, small diamonds, square diamonds, oval diamonds; you have a diamond in mind, they'll probably have it.
My fiancé Shon and I want to give a huge shout out to Cammy at Robbins Brothers for going above and beyond to make our engagement a huge success! From the moment we met I felt an immediate sense of enthusiasm and positive energy from you! You were so sweet and endearing and I felt I could sit with you for hours and just catch up! We feel very blessed to have met you and are grateful that you were a part of this special moment in our lives!
This was our last stop when it should’ve been our first and last! As soon as we walked in we were greeted by Gary!!!!!! And let me tell you... he made our experience one of a kind. We had went to multiple jewelry stores and hated every experience but when we came here, Gary sat us down, asked us what we were looking for and brought us a variety of diamonds to choose from.He was not pushy, we didn’t feel like he was trying to sell us.. all he did was meet all our needs.
I cannot stress enough about how excellent my experience was while searching for the perfect ring for my fiance. I've been to multiple places and this place was the winning ticket. Steven approached me and guided me through each and every step of the way. There was never a moment where I felt pressured. He was completely transparent and answered all of my questions from start to finish.
We had been looking at a couple of places for engagement rings, but most of them had a very limited selection. When we came here we talked to Roy and described what kind of ring we were looking for. The ring we chose was the 2nd one he showed us. We had the stones special ordered for our ring and had an estimate that was very reasonable.
Great store with excellent customer service! Reginald assisted me and was awesome! He made my ring shopping experience quick and easy and he was very personable and engaging. I will definitely refer others to work with Reginald because he listens and makes sure you get exactly what you're looking for!
My Boyfriend and I had a great experience at Robbins Brothers. I had been looking for the perfect engagement ring for a while and couldn't find it. We went to Robbins Brothers and met with Brittany Thomas. She was incredible. We told her our budget and what I thought I wanted. She helped me design the perfect ring incorporating some stones from my Grandmothers wedding ring as side stones. She worked very hard to keep us in budget yet find a diamond that made us both happy.
HOUSTON / CLEARLAKE
Robbins and brothers is a great place to shop for an engagement ring. I had a great experience with the welcoming and the hospitality I was given. Lara, who is my ring designer. Helped me through the whole process and my needs for my soon to be wife. Thank you again Robbins and brothers for helping me find the ring I need and many thanks to Lara who helped me made it all happen.
HOUSTON / LOOP
Robbins Brothers provided us with World Class Customer Service. I was probably one of the more difficult customers & no matter what obstacles I threw their way, they were always patient with me and willing to go above & beyond to please me. I am truly blown away by the EXCEPTIONAL Customer Service they provided my fiancee & I.
I reviewed earlier and I wanted to update because once again had more than excellent service! Bess helped my fiancé to find the perfect ring for me- I got to meet her last week because I needed to have it resized one more time. She was super friendly and knowledgeable and magically the jeweler was able to resize it that day (definitely was very lucky because I was told that usually that isn't possible). The jeweler also cleaned it for me!
Had the absolute best experience at Robbins Brothers! Cheryl was my primary helper here, but all the staff are lovely! I've been in twice before the time I came in to purchase my ring, and each time, they've offered water, coffee, or wine/beer and even remembered my face. At Robbins Brothers, they take time to understand what you want, so you can find the perfect ring.
YELPERS SAY IT BEST!
Of course, we encourage you to check out Yelp to see more reviews of your nearest Robbins Brothers engagement ring store. You can trust the words of those who have experienced our quality rings and diamonds and the level of service for which we are known. Thank you Yelpers!
THE SUPPORT YOU NEED.
Learn as customers share details on their engagement ring purchase and how they minimize their risk thanks to Robbins Brothers Lifetime Diamond Warranty.
Find out how couples feel about what matters most in life and when purchasing their engagement and wedding rings. It’s our goal to make every Robbins Brothers customer truly feel special.