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To Our Beloved Guests,

All Robbins Brothers locations in Texas, California, Washington and Arizona are now open. As we navigate these uncertain times together, we will continue to take every precaution to ensure the well-being of our guests and team members. Our increased safety measures and operational changes promise a clean, socially distant, and stress-free shopping experience with limited showroom hours and the enforcement of local occupancy regulations and 6-foot social distancing practices inside and outside of our stores.

In our reopened showrooms, every team member will:

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Have temperatures checked before each shift

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Wear masks

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Disinfect jewelry after every interaction

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Follow strict handwashing procedures

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Monitor and limit the number of guests in the showroom

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Provide disposable masks and gloves for guests

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Keep ample hand sanitizer on hand

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Use trays to pass jewelry

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Ask guests to maintain 6' of social distance

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Remain behind plexiglass shields at checkout and service areas

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Work shorter hours

Please don’t enter the showroom if you’re not feeling well. And if at any time you feel uncomfortable, please let us know how we can help.

Company-Wide Covid-19 Store Hours:

Monday through Saturday 12:00 PM to 7:00 PM
Sunday 12:00 PM to 6:00 PM

For all guests, as we begin to reopen, please know that if your Lifetime Diamond Warranty inspection was due in March, April, May or June, we've issued a 60-day grace period for inspections, from the day your nearest location opens its. doors. That means, there is no rush to come in. Take your time (within the grace period) and help us keep crowds to a minimum.

As we reopen, we want to remind you that we will always be available to serve you online at RobbinsBrothers.com and over the phone at: 800-295-1543. We also invite you to schedule a Virtual Appointment where you can meet with an experienced Engagement Ring Concierge and peruse a personal and curated selection of engagement rings, diamonds, and wedding bands customized to fit your style, preferences, timing, and budget from the comfort of home.

If you have questions about our return/exchange policy or regarding an order you already placed or repair in progress; please contact our Ring Center 800-295-1543.

Check back often for updates. Stay safe. And, we look forward to seeing you soon,

The Entire Robbins Brothers Family