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To Our Beloved Guests,

Our San Diego, Dallas, Houston and Scottsdale market locations are now open with limited hours and a new way of doing business. As we navigate these uncertain times together, we will take every precaution to ensure the well-being of every guest and team member. Our increased safety measures and operational changes promise a clean, socially distant, and stress-free shopping experience with limited showroom hours and the enforcement of local occupancy regulations and 6-foot social distancing practices inside and outside of our stores.

While we wish times were different, the rest of our California and Washington Showrooms will remain closed until further notice.

IN OUR OPEN STORES, every team member will:

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Have temperatures checked before each shift

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Wear a face covering

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Disinfect jewelry after every interaction

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Follow strict handwashing procedures

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Monitor and limit the number of guests in the showroom

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Provide disposable masks and gloves for guests

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Keep ample hand sanitizer on hand

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Use trays to pass jewelry

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Ask guests to maintain 6' of social distance

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Remain behind plexiglass shields at checkout and service areas

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Work shorter hours

NEW STORE HOURS:

Monday-Saturday 12:00 PM - 7:00 PM
Sunday 12:00 PM - 6:00 PM

For all guests, as we begin to reopen, please know that if your Lifetime Diamond Warranty inspection was due in March, April and May, we've issued a 60-day grace period for inspections, after we open our doors. There is no rush to come in. Take your time (within the grace period) and help us keep crowds to a minimum.

While some of our stores still remain temporarily closed, we are always available online at RobbinsBrothers.com and 800-295-1543. We also invite you to schedule a Virtual Appointment where you can meet with an experienced Engagement Ring Concierge and peruse a personal and curated selection of engagement rings, diamonds, and wedding bands customized to fit your style, preferences, timing, and budget.

If you have questions about our return/exchange policy or regarding an order you already placed or repair in progress; please contact our Ring Center 800-295-1543.

Check back often for updates. Stay safe. And, we look forward to seeing you soon.

XO,

The Entire Robbins Brothers Family