YOUR TIME TO SHINE
YOUR OPPORTUNITY TO BE BRILLIANT & GROW YOUR CAREER
"Our Mission: to create the best, most memorable engagement ring shopping experience through quality product, trustworthy service and to nurture those relationships for life."
Ring Center Manager
About this position
The Ring Center Manager is responsible for the development and execution of strategies and tactics which will impact the customer’s experience when they call or chat with the Company. This person will enable the Company to achieve the objectives established in the Business Plan in regards to revenues, gross margins, expenses and bottom-line results while enhancing Robbins Brothers brand and company culture. The Ring Center Manager is also responsible for recruitment, training and development of the Ring Center Team as well as building the future vision of the department.
In addition, The Ring Center Manager is responsible for modeling, support and adherence to company values as well as developing and maintaining strong relationships within Home Office, Stores as well as General Managers and the Operations Team.
The Ring Center shares the responsibility with positioning Robbins Brothers as The Engagement Ring Experts in the consumer’s mind and provides a positive experience that drives sales whether within Ring Center or through one of our physical store locations. The Ring Center function is co-owner of the Annual Business Plan. This includes the following components:
Develop Ring Center Strategy
Execution of the strategy to deliver optimal top line results