cart Cart 0 0 0 0
Couple Buying Engagement Rings

YOUR TIME TO SHINE

YOUR OPPORTUNITY TO BE BRILLIANT & GROW YOUR CAREER

"Our Mission: to create the best, most memorable engagement ring shopping experience through quality product, trustworthy service and to nurture those relationships for life."

Diamonds Icon

Refurbish Coordinator

About this position

The Refurbish Coordinator is responsible for helping to ensure that merchandise is processed and delivered to the stores in the most effective and efficient manner possible. This position ensures that merchandise is effectively analyzed in a timely manner and reprocessed to meet Robbins Brothers quality standards while keeping reprocessing costs to a minimum.

Position Requirements

Diamonds Icon

Jewelry experience preferred but not required.

Diamonds Icon

Strong prioritizing, interpersonal, and problem-solving skills.

Diamonds Icon

Self-motivated with critical attention to detail and deadlines.

Diamonds Icon

Ability to build and maintain relationships.

Diamonds Icon

Ability to work in partnership with store personnel.

Diamonds Icon

Ability to adapt well to change in direction and priority in a fast paced and deadline driven environment.

Responsibilities

Customer Returns, Break-ups and Trade-ins

Diamonds Icon

Effectively coordinates the processing of incoming returns, break-ups, and trade-ins within the established guidelines

Diamonds Icon

Ensures customer returns, break-ups and trade-ins are effectively analyzed and reprocessed while keeping costs to a minimum

Diamonds Icon

Processes cancelled special orders and pre-owned product weekly

Diamonds Icon

Balances inventory locations against inventory reports weekly

Inbound Store Shipments

Diamonds Icon

Ensures all incoming shipments from the stores are processed daily

Diamonds Icon

Prioritizes incoming product, confirms product details, and delivers product to the appropriate department

Scrap Processing

Diamonds Icon

Ensures scrap is processed and inventoried weekly

Diamonds Icon

Coordinates monthly scrap shipments to the refiner

Diamonds Icon

Collects and processes Jeweler’s bench sweeps from all stores quarterly

Diamonds Icon

Coordinates bench sweep shipments to the refiner yearly

Inventory Control and Security

Diamonds Icon

Actively promotes and maintains Robbins Brothers security and inventory control procedures and practices to minimize loses and keep inventory accuracy at the highest possible levels

Diamonds Icon

Participates in month end corporate inventory and ensures data and product accuracy

Diamonds Icon

Processes inbound merchandise within 72 hours of receipt

Planning

Diamonds Icon

Plans for and participates in company sponsored meetings and training.

Diamonds Icon

Plans daily/weekly workflow to accomplish daily and monthly responsibility tasks in the most efficient manner

Diamonds Icon

Anticipates backlog during times of heavy receipts and works with management to utilize overtime as necessary to accomplish responsibilities within established timelines

Value Promotion

Diamonds Icon

Understands and nurtures the Robbins Brothers Culture

Diamonds Icon

Exemplifies Company Values

Diamonds Icon

Enforces policies of accountability

Other

Diamonds Icon

To Be Determined

Authorities

Reports To: Manager, Merchandise Operations
Direct Reports: None

LOCATIONS:

Azusa, CA

Diamonds Icon

ROBBINS BROTHERS CAREERS