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Master Jeweler

Master Jeweler

ABOUT ROBBINS BROTHERS


WE ARE (LITERALLY) IN THE BUSINESS OF MAKING DREAMS COME TRUE! There are few things in life as magical as a marriage proposal. This once-in-a-lifetime moment for our guests is part of our everyday lives. We're romantics at heart who spend our days celebrating the art of the ring, the majesty of diamonds, the perfect proposal, and something borrowed and blue. Every time we step onto a showroom floor or engage with guests virtually, our primary focus is on creating joy, plain and simple. Not bad for a day’s work!

Here, we celebrate our personal milestones as much as our guests with a supportive and rewarding work environment and one of the industry's most competitive compensation packages. We cultivate brighter futures with recognition, awards, education, mentorship, and opportunity, which helps each of us develop and grow in ways we never imagined. A career at Robbins Brothers is not just a job; it's a life-changing proposal that's impossible to refuse.

OUR CULTURE & COMMUNITY

While unwaveringly committed to fostering a diverse, inclusive, and multi-cultural environment—we also seek out team members who share our values. That means we actively look for people (like you) who are collaborative, open, creative, passionate, warm, curious, accommodating, and courteous, with a thirst for knowledge, a passion for jewelry, a fondness for fun, a generous heart, and a community-minded spirit. Above all, we’re looking for those who are unabashedly and unapologetically in love with love.

This spirit is seen and felt in our showrooms, offices, and core brand values that have remained unchanged for 100 years and counting. Robbins Brothers offer a flexible work schedule that includes a combination of remote and on-site, as well as flexible hours.

THE ROLE

The Master Jeweler is responsible for overseeing all aspects of the Jewelers Shop. He/she will do the custom work that needs to be done to assist with store revenue as well as perform basic sizing, soldering & prong setting in gold, platinum and palladium. The Master Jeweler will also be responsible for performing complex repairs on customer owned merchandise. This includes utilizing the laser welder on items where the area in need of repair is too close to the diamonds.

He/she will be responsible for scheduled maintenance for jeweler’s room and shop equipment while progressively advancing jewelry repair & manufacturing techniques.

He/she must comply with safe work practices when handling hazardous materials and waste inside the jeweler’s room and within the Corporate Office. He/she will do the ordering for materials and tools needed to keep the shop running and stay within the allotted budget.

The Master Jeweler works closely with the Merchandising Operations Manager/Refurbish Manager to achieve department objectives and is responsible for modeling, supporting and adherence to company values. Our ideal candidates have expert knowledge and experience with:

Requirements:

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Basic sizing, soldering and prong setting in gold and platinum

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Jewelry repairs in gold and platinum

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Experience with laser welding equipment

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Experience casting/manufacturing jewelry in gold and Platinum

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Jewelry custom design

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Precious stone setting

Responsibilities:

Jewelry Repair

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Performs custom repair work as necessary while maintaining RB quality standards.

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Performs basic sizing, soldering, stone replacement & prong setting in gold, platinum, and palladium

Security

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Maintains constant awareness of security issues involved in operating a jewelry repair shop

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Follows procedures & guidelines for handling merchandise

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Follows procedures and guidelines for opening/closing the Corporate Office

Shop Maintenance

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Responsible for conducting opening/closing/scheduled maintenance for shop equipment

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Maintain a clean, aesthetically pleasing shop environment including general housekeeping

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Responsible for ordering materials and tools needed to keep the shop running daily

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Responsible for maintaining the MSDS binders in the shop in order to ensure compliance with governing bodies outside of Robbins Brothers

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Must know how to safely handle hazardous chemicals including assisting with hazardous waste spills and clean up

Education

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Responsible for completing assigned training including working with hazardous chemicals and hazardous wastes

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Responsible for becoming proficient in progressively advanced jewelry repair & manufacturing techniques

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Responsible for providing training to company jewelers as necessary

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Responsible for team members adhering to company policies and general safe working practices at all times while inside the shop

JOB TYPE:

Full-time

LOCATIONS:

Dallas, TX

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ROBBINS BROTHERS CAREERS