Review credit applications and process requests for line increases by following predefined credit underwriting criteria

Clearly document all actions and required terms that support the credit decision

B2C Collections

High volume of communication to and from customers to achieve monthly and quarterly collection goals

Clearly document and follow up on all guest conversations & agreements

Assist third party collection agencies as needed and provide acknowledgment within 24 hours of receipt that the request is being processed

Provide a high level of service to customers to optimize customer satisfaction while mitigating billing disputes

Establish and maintain effective relationships with remote business teams and other Home Office departments

Maintain availability to work strategic hours as needed, including nights and weekends

Actively participate in coordination and completion of other job-related functions assigned

Prior experience in credit granting, or similar role preferred

Strong technical and analytical skills

Effective negotiation and conflict resolution skills

Clear and concise verbal and written skills

High level of accuracy and attention to detail

Ability to work independently, think critically, and take initiative

Positive and team-oriented attitude

Open to professional training and development

We offer great benefits including Medical, Dental, Vision, Disability Insurance, Life Insurance, and a 401(k) plan.

Robbins Brothers is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people.

Interested applicants please email Alex Iglesias aiglesias@robbinsbrothers.com with an updated WORD copy of your resume, and reference job id: XXXXX in the subject line.