YOUR OPPORTUNITY TO BE BRILLIANT & GROW YOUR CAREER
"Our Mission: to create the best, most memorable engagement ring shopping experience through quality product, trustworthy service and to nurture those relationships for life."
Apprentice Jeweler
The Apprentice Jeweler is responsible for performing basic sizing, soldering & prong setting in gold and servicing customers’ needs with respect to POMSP, Cleanings and Warranty Check-up in an immediate, positive and caring manner.
The Apprentice Jeweler works closely with the General Manager to achieve store objectives and is responsible for modeling, support and adherence to company values.
Responsibilities:
Basic Jewelry Service
Performs basic sizing, soldering & prong setting in gold.
Finish repairs in assistance of the jewelry repair team.
Customer Service
Services customers’ needs with respect to POMSP, Cleanings and Warranty Check-up in an immediate, positive and caring manner.
Assists store staff with basic customer inquiries.
Security
Maintains constant awareness of security issues involved in operating a store and jewelry repair shop.
Follows procedures & guidelines for handling merchandise.
Follows procedures and guidelines for opening/closing the store.
Shop Maintenance
Responsible for conducting opening/closing/scheduled maintenance for shop equipment
Assists in maintaining a clean, aesthetically pleasing shop environment
Education
Responsible for completing assigned training.
Responsible for becoming proficient in progressively advancing jewelry repair & manufacturing techniques.
Value Promotion
Understands and nurtures the RBI Corporate Culture.
Exemplifies Company Values.
Enforces policy of accountability toward those that do not adhere to the company values.
Other
To be determined.
Authorities
Reports to: General Manager
Direct Reports: This position has no direct reports