We will replace any diamond, ruby, and sapphire which in normal use chips, cracks or separates from its mounting and is lost with a diamond, ruby, or sapphire of comparable quality up to 110% of the original gemstone purchase price for the purchaser's lifetime. If a lab-created diamond is purchased, then it must be replaced with another lab created diamond up to 110% of the purchase price and is subject to availability.
If you purchased your ring online you must bring it into any Robbins Brothers store once a year in order for your warranty to stay current. If you miss an inspection within a 12-month period your warranty will be suspended until you can bring in your ring.
Robbins Brothers does not warranty diamonds, rubies or sapphires purchased elsewhere and set into our rings. There are no warranties, expressed or implied, written or oral, other than as set forth herein. The warrantor shall not be liable for incidental or consequential damages.
At Robbins Brothers we take great care and pride in hand-selecting our diamonds for visual beauty. We have the utmost confidence in the beauty and quality of every diamond we offer. If within 30 days of your purchase, you find a more beautiful diamond with the same specifications at a lower price anywhere in the USA, bring the diamonds to Robbins Brothers. We will then send both diamonds to our corporate office to be graded for the three attributes of light performance: brilliance, sparkle and intensity. We know you don't want to be separated from your diamond, but it's the best way possible to provide an objective measurement for comparison. If your diamond scores higher, we will refund the Robbins Brothers diamond or we will refund 110% of the difference between the purchase price of the two diamonds.
As your marriage grows, Robbins Brothers will grow right alongside you. In fact, we'll honor 110% of the value of your diamond for a trade-up should you want to honor an anniversary, celebrate a momentous occasion or maybe just because you deserve it. We're here for you now, and in the future. Robbins Brothers will give you 110% of the original purchase price of your Diamond up to $35,000 (thirty five thousand dollars), Solitaire Diamond Earrings at 1/4 carat total weight or larger, or Solitaire Diamond Pendant at 1/4 carat total weight or larger at any time you wish to trade it in towards the purchase of any diamond merchandise, provided the price of the new item or items is at least twice the original purchase price. You must have your original sales receipt to verify the original purchase price. Items that are excluded from the 110% Diamond Trade-Up are: Color gemstones, rings and ring mountings, bracelets, pendants and earrings that are not in the solitaire style or have a smaller diamond total weight than specified above. Online Purchases can only be traded up in one of our stores.
It is our pleasure to professionally clean and inspect your diamond and gemstone anytime you visit Robbins Brothers. Please come in weekdays between 11 am to 6 pm.
After your item has been packaged, it will be shipped and delivered via one of the following carriers and methods. Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.
If you wish to ship to an alternate address you will need to call your credit
card company and add the alternate address to your account. We can also arrange
for you to pick up your order at a local UPS/FedEx office as well. In order for
us to expedite these requests you will first need to call 800 295-1543 and we
will be glad to assist you.
(See complete shipping policy)
At Robbins Brothers, you're guaranteed the best value in writing with our Best
Value Promise. If you're not fully satisfied with your purchase just return the
item within 30 days and we'll refund the full amount to you. Online purchases
cannot be returned to a store.
(See complete return policy)
The price for this item is as shown, actual cost may vary depending on the metal chosen and customizations requested. Ring prices subject to change due to fluctuation of metal pricing.
Robbins Brothers has something for everyone and for every budget. If a price is not listed with your selection it may mean that we are limited by our manufacturer or otherwise restricted from listing a specific price. Please contact one of our consultants for pricing based on your selection. You can call 800-295-1543 or, better yet, come in and see the selection yourself. Find a store near you.
While all jewelry items may not be available in all stores, we can transfer whatever your heart desires from another store in just a few days (assuming the item is in stock). And of course, many items can be special-ordered or custom-created by our master jewelers in our stores.
Ring disclaimer: pricing may vary subject to ring size.