The Guarantee.
We vow to take care of your diamond, your ring, and you, for life.

From the best shopping experience and most beautiful ring and diamond, to the highest quality support and care, we guarantee your satisfaction.
The Shopping Experience

You're a VIP at Robbins Brothers. Here's just a sampling of what you get at our store:

  • Trained engagement ring experts
  • A professional diamond viewing room
  • The most extensive ring selection
  • On-Site Master Artisan Jewelers
  • A no-pressure environment
  • Perfect Proposal planning services

The Ring

We'll treat your ring like a Princess. We'll ensure it passes our rigorous quality standards, make it dazzle with a complimentary lighted ring box, and pamper it for life with the full spa treatment, including:

  • Polishing and steam cleaning
  • Prongs checked for wear
  • Stones checked for secureness
  • Center diamond prongs checked for alignment
  • Ring checked for wear
  • Shank checked for roundness

The Diamond

Your diamond is the superstar of your ring and you'll want to keep it shining as bright as the day you were engaged. We totally get it. Every diamond comes with:

  • 110% Lifetime Diamond Warranty
  • 110% Diamond Trade Up
  • 110% Diamond Sparkle Guarantee
  • Conflict-free Diamond Guarantee.
  • Hand-Selected Diamonds

110% DIAMOND GUARANTEE

110% Lifetime Diamond and Gemstone Warranty
We will replace any diamond, ruby, and sapphire which innormal use chips, cracks or separates from its mounting and is lost with a diamond, ruby, or sapphire of comparable quality up to 110% of the originalgemstone purchase price for the purchaser's lifetime. If a lab-created diamond is purchased, then it must be replaced with another lab created diamond up to 110% of the purchase price and is subject to availability.

Details: This warranty is valid, provided the diamond, ruby, and sapphire mounting have been cleaned and checked once a year and that such inspection has been verified in writing in the space provided in the Lifetime Diamond Warranty Booklet by an authorized representative of Robbins Brothers. The 110% Lifetime Diamond and Gemstone Warranty is nontransferable and will be considered invalid should the purchaser have the ring worked on by any jeweler other than Robbins Brothers. Your 110% Lifetime Diamond and Gemstone Warranty will be honored when you bring your ring to any Robbins Brothers location. Please be sure to bring the Lifetime Diamond and Gemstone Warranty booklet and your sales receipt with you to take advantage of the free inspection and cleaning. Remember, you must have your diamond ring inspected once a year, perform any necessary repair and have the inspection verified in writing to keep your 110% Lifetime Diamond and Gemstone Warranty valid.

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