Customer Care Team At Robbins Brothers

Not sure what the difference is between white gold and platinum? Need more information on the 4Cs before you head to the store to select the diamond for your engagement ring? The Customer Care Center at Robbins Brothers is staffed with experts who have helped thousands of customers with their diamond and engagement ring questions over the years. They’ve even coordinated unique surprise proposals for customers in the United States as well as members of the military serving all around the world.

This team works just as hard after you make your purchase, too. Whether you need them to track down a matching wedding band, set an appointment at a store for a ring cleaning or sizing, or even nudge your significant other to remind him or her about an upcoming anniversary, call, email or chat with our team and let them know what you need.

Meet The Customer Care Experts

We are proud of our team at Robbins Brothers. Our resident ring experts will assist you on navigating the website, provide you with expert advice and work with you to find the perfect engagement ring.

This is customer care and shopping experience not found anywhere else.

Dan

Happily married for 15 years to his junior high school sweetheart , Dan loves spoiling his wife with romantic gestures and showing his daughter what to expect from a suitor when the time comes. He has over 12 years experience helping Robbins Brothers customers find the perfect ring or other jewelry gifts.

Carmen

Her passion for shoes is equaled only by her love of taking care of the customer. Carmen is a California Carrie Bradshaw, has an innate sense of style and is a wiz at recommending ring styles to fit the personality of the wearer.

Brandy

Brandy is passionate about handcrafted jewelry, her chocolate Labrador and spending time with family. Not only is she bilingual (Spanish), but she has an eye for beautiful things and will do whatever it takes to track down a customer’s dream ring.