110% Lifetime Diamond and Gemstone Warranty
We will replace any diamond, ruby, and sapphire which in normal use chips, cracks or separates from its mounting and is lost with a diamond, ruby, or sapphire of comparable quality up to 110% of the original gemstone purchase price for the purchaser's lifetime. If a lab-created diamond is purchased, then it must be replaced with another lab created diamond up to 110% of the purchase price and is subject to availability.
If you purchased your ring online you must bring it into any Robbins Brothers store once a year in order for your warranty to stay current. We will not accept any product that is mailed into us. If you miss an inspection within a 12-month period your warranty will be suspended until you can bring in your ring.
Please be aware:
Robbins Brothers does not warranty diamonds, rubies or sapphires purchased elsewhere and set into our rings. There are no warranties, expressed or implied, written or oral, other than as set forth herein. The warrantor shall not be liable for incidental or consequential damages.
110% Sparkle Guarantee
At Robbins Brothers we take great care and pride in hand-selecting our diamonds for visual beauty. We have the utmost confidence in the beauty and quality of every diamond we offer. If within 30 days of your purchase, you find a more beautiful diamond with the same specifications at a lower price anywhere in the USA, bring the diamonds to Robbins Brothers. We will then send both diamonds to our corporate office to be graded for the three attributes of light performance: brilliance, sparkle and intensity. We know you don't want to be separated from your diamond, but it's the best way possible to provide an objective measurement for comparison. If your diamond scores higher, we will refund the Robbins Brothers diamond or we will refund 110% of the difference between the purchase price of the two diamonds.
110% Diamond Trade-Up
As your marriage grows, Robbins Brothers will grow right alongside you. In fact, we'll honor 110% of the value of your diamond for a trade-up should you want to honor an anniversary, celebrate a momentous occasion or maybe just because you deserve it. We're here for you now, and in the future. Robbins Brothers will give you 110% of the original purchase price of your Diamond up to $35,000 (thirty five thousand dollars), Solitaire Diamond Earrings at 1/4 carat total weight or larger, or Solitaire Diamond Pendant at 1/4 carat total weight or larger at any time you wish to trade it in towards the purchase of any diamond merchandise, provided the price of the new item or items is at least twice the original purchase price. You must have your original sales receipt to verify the original purchase price. Items that are excluded from the 110% Diamond Trade-Up are: Color gemstones, rings and ring mountings, bracelets, pendants and earrings that are not in the solitaire style or have a smaller diamond total weight than specified above. Online Purchases can only be traded up in one of our stores.
Free Cleaning & Inspection for Life.
It is our pleasure to professionally clean and inspect your diamond and gemstone anytime you visit Robbins Brothers. Please come in weekdays between 11 am to 6 pm.
(See complete warranty policy)